Chronic Care Management (CCM) is a vital component of primary care for patients with two or more chronic conditions like arthritis, diabetes, or heart disease. This type of virtual care service includes a comprehensive care plan that lists patient health problems and goals, treatments with other providers, medications, community services patients have and need, and other information about patient health. It also explains the care patients need and how their care will be coordinated. Ascent Care Partners employs experienced nurse care coaches who continually communicate with the same patients telephonically each month, thereby developing effective and often warm relationships. Ascent Care Partners also continually trains its care coaches to focus on the medical, social, and behavioral aspects of care collectively. We do all these to best improve patient outcomes and lower the overall cost of care.